Memories are a lot like photographs....
You only keep the good ones.
Under promise and over deliver
Creating Outstanding Customer Service
Without your customers – you would be nothing. They are the most important assets that you have. In this seminar, you will learn the biggest mistakes we make regarding customer service and how to avoid them. You will also learn how to build a “ready to help” image and how NOT to say the phrases that turn customers off. Learning to under-promise and over-deliver will ensure that your customers will keep coming back! You will also receive the tools necessary to confidently handle your difficult and irritating customers.
Here's a few more...